A claim is a demand for repair of damaged articles or compensation in money made by the consignor / consignee on account of incomplete or part performance of the transportcontract.
The source of claims origin represents areas, where care and caution have to be exercised.They are :-
Booking, initial documentation and pre-loading cargo and vehicle inspection.
Loading, stacking and covering the cargo at the point of origin.
Taking necessary care and protection for the cargo in transit.
Taking adequate care in loading, unloading, warehousing and reloading at trasnhipment points.
Taking proper care in unloading at the destination.
